If you do not agree with any of the below Terms of Use, do not use this site.
In these terms and conditions “we”, “us”, “our” and “balloonline” means balloonline srl
- Who we are
- Balloonline srl (“we”, “our”, or “us) operates https://balloonline.ro
- We are a limited company registered in Romania under company number RO37077887. Our registered office is at Razboieni Street no.31, floor 1, Cluj County, Cluj-Napoca, Romania. For details of how to contact us, please refer to the contact us page at https://balloonline.ro
- If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related you can get in touch with us in any of the following ways:
By email: gdpr@balloonline.ro
By phone: +40 733 363 894
Through this website: https://balloonline.ro
By post: Razboieni Street no.31, floor 1, Cluj County, Cluj-Napoca, Romania
- Information we may collect
- We collect contact information. For example, we might collect your name and email address. We may also collect your phone number.
- We collect the information you submit. We may collect information when you contact us or submit an inquiry.
- We collect other information. If you use our site, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We collect this information using the tracking tools described below.
- We may also obtain information about you if it is contained in user-generated content that other users post to or on our website. For example, a user could include information about you in a blog comment or in the contact form.
- Automatically Collected Information: We and third parties may use automated means to collect information about you, your computer or other devices, and your use of the website. These automated means include technologies such as cookies, Web server logs, Web beacons, and JavaScript.
- We combine information. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.
- Information relating to your use of the website: We collect information about how you use our website. This includes information relating to the pages you visit on our website, the services or information you search for, and the links and content you choose to access.
- Technical data: We collect information about the device(s) you use to access our site. This includes collecting unique mobile device ID or the internet protocol (IP) address online identifiers, which are numbers that can uniquely identify a specific computer or other network devices on the internet. This information is linked to a cookie ID, which we receive and process. You may find more information on the cookies we use and the purposes for which we use them on our separate Cookie Notice.
- Children: We do not actively seek to collect information about children aged 17 or under. If you have any concerns about your child’s privacy in relation to our services, or if you believe that your child may have entered personal data onto our website, please contact us at gdpr@balloonline.ro. We will delete such information from our records within a reasonable time.
- Why do we process your personal data
We process your personal data primarily on the basis of Legitimate Interest as a business but only if necessary for the purpose we collected it for. We will also process data on the basis of contractual and transactional obligations where necessary. We may process your data for:
- Sales and marketing activities such as calls, emails, and other types of communications
- Marketing: From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you, however, we will only do so where we have specific agreement from you to do so. You have the right at any time to stop us from contacting you for marketing purposes. If you wish to exercise these rights you can do so by sending us an email to gdpr@balloonline.ro
- When you contact us by email, including when you send an inquiry via our contact form, you quite naturally provide us with your e-mail address as the sender of the message. Additionally, you may include some other personal data in the content of your message. Provision of your data is voluntary, however necessary to make contact.
- To enable you to access and use our Site, associated applications, and associated social media applications.
- To contact and communicate with you, including to send our newsletters.
- To perform our marketing content services for you.
- For internal recordkeeping, administrative purposes.
- For analytics, market research, and business development, including operating and improving our website, associated applications, and associated social media platforms.
- To run promotions and/or offer additional benefits to you.
- For advertising and marketing, including sending you promotional information about our products and services and information that we consider may be of interest to you.
- To comply with our legal obligations and resolve any disputes that we may have.
- If you have applied for employment with us and to consider your employment application.
- To understand how you interact with the website and social media
- For account activity such as: email, written and verbal communications, and agreements.
- For financial activity, such as billing communications.
- To perform obligations under a contract with you or a business you may work for
- We will only store your data, for as long as we need it to undertake any of the processes listed above.
- How we collect information about you
- We collect information directly from you. For example, we may collect information when you contact us or submit an inquiry.
- We collect information from you passively. We use tracking tools like browser cookies and web beacons. We collect information about users over time when you use this site. We may have third parties collect personal information this way.
- We get information about you from third parties. Our business partners may give us information about you. Social media platforms may also give us information about you.
- When you subscribe to our newsletter
- When requesting any of our goods, services, downloads, or other information
- We may also source details from publicly available sources either on or offline or from third parties
- Automatically: When you browse our website or use our services, we may collect information about your visit to our website, your usage of the Service, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website or Service. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below, and in more detail in our Cookie Policy.
- To ensure our prospects and clients receive the most relevant communications, we use some automated processes to send you communications. These processes (such as lead scoring and marketing based on behavior), might indicate what the contents of a marketing email may be or indicate to us when the best time to contact you might be.
- How we use and disclose your personal information
- We use the information to respond to requests or questions. We may use the information to respond to your inquiry or feedback.
- We use the information to improve our products and services. We may use the information to make our site better.
- We use the information for security purposes. We may use your information to protect our company and our sites. We may also use the information to protect our customers or clients.
- To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the opt-out instructions included in every email.
- Where we have a legitimate interest to keep you informed of our products or services by appropriate communication methods unless you’ve objected to us doing so.
- Sending you marketing and information about our business via email
- We use the information to communicate with you. We may contact you about your feedback. We might also contact you about this Policy.
- We may use information as otherwise permitted by law or as we may notify you. We will get your consent as required by law.
- If you are our customer, you will also receive monthly product and service updates. These updates will highlight the great new releases we have developed.
- We may share information with third parties
We will never sell your information to third parties.
- We may share information within our family of companies. This may include Online Union SRL and its affiliated companies.
- We will share information with third parties who perform services on our behalf. For example, we may share information with the companies that provide our email services.
- Printers, Email service providers, or other suppliers who help us to send our newsletters and communications
- Suppliers providing services to us to help us run our business
- We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
- Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located or that store data.
- We use marketing tools, such as Facebook Pixel or Google Tracking Code, to target you with personalized ads on Facebook, Instagram, Google, or Linkedin. In your cookie settings, you can decide whether or not you consent to our use of Facebook Pixel in your case.
- We use Google Analytics tools that collect information about your visits to the Website, such as pages you display, the time you spend on the site, or the way you move between particular pages. To this end, cookie files of the company Google LLC connected with the Google Analytics service are used. As part of Google Analytics, we collect demographic data and interest data. In your cookie settings, you can decide whether or not you consent to the collection of such data about you.
- How long we will keep your information
- Your data will be stored for the duration of your inquiry, contract, or dealings with us. We may be required to store your data for longer to comply with legal, contractual or compliance obligations.
- Your information that we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
- If you ever contact us by any means, using any available methods, there will be data collected by us and is your responsibility to request us to delete/remove/destroy it, via email at gdpr@balloonline.ro
- We use standard security measures.
- We have implemented various technical, administrative, and physical safeguards to protect your information. These safeguards vary depending on the sensitivity of the information at issue.
- Unfortunately, the transmission of data over the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security. Once we have received your data we will use strict security measures to try to protect it against loss, misuse, or unauthorized alterations. Please get in touch with the Data Protection Team if you require any examples gdpr@balloonline.ro
- If a security breach causes unauthorized access into our system that materially affects you or your contacts in our software, then Balloonline will notify you as soon as possible and later report the action we took in response.
- The transmission and exchange of information are carried out at your own risk.
- This Privacy Notice is limited to the personal data collected by Balloonline SRL. We do provide links within this site to other websites, including social media sites such as Facebook, Twitter, Instagram, Google, or LinkedIn. If you follow these links, you should use these sites in conjunction with their applicable user and privacy notices as their data practices fall outside the scope of this Privacy Notice. Further, we can have no responsibility for or control over the information collected by any third-party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.
- We may share or link to third-party sites or services we don’t control.
- We also store information in the United States: If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.
- Links to third-party websites. Our website includes links to other websites, whose privacy practices may be different from ours. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
- Blog. We have public blogs on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact the information provided at the start of this page. If we are unable to remove your information, we will tell you why.
- We also maintain a presence on social media platforms including Facebook, Twitter, Instagram, and LinkedIn. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
- Competitions
- We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our websites, software, or through social media (collectively “Our Promotions”). Participation in Our Promotions is completely voluntary. Information requested for entry may include personal information such as your name, address, phone number, email address, username, and similar details. We use the information you provide to administer Our Promotions. We may also unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services.
- Your rights
- The right to be informed, The right to access, The right to rectification, The right to erasure, The right to data portability, The right to object, and rights in relation to automated decision making and profiling.
- If you wish to exercise any of the above rights, please contact us using the contact details set out below. For the protection of your privacy and security, our Data protection team shall take every reasonable step to ensure that your identity is verified before granting access, or rectification, or deletion.
- You have the right, at any time and free of charge, to ask us to provide you with copies of all personal information we hold about you.
- Restricting processing: You have the right to request that we restrict the processing of your personal data if (i) you are concerned about the accuracy of your personal data; (ii) you believe your personal data has been unlawfully processed; (iii) you need us to maintain the data solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
- Request correction or updating of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected.
- Withdraw your consent. Where you have provided your consent to our processing of your personal data you can withdraw your consent at any time. If you do withdraw consent, that will not affect the lawfulness of what we have done with your personal data before you withdrew consent.
- For any request you have, please contact us using the email address gdpr@balloonline.ro
- What we will do if there is an update to this policy.
- We may change the terms of this privacy policy from time to time. Any changes will be posted on this page. If you do not agree to the changes, please do not continue to use our services, and please refrain from sharing your personal data with us. This policy was last updated on September 2021
WEBSITE DISCLAIMER:
- These are the terms and conditions (“the terms”) governing the use of this website (“the Website”) which is wholly owned by Balloonline SRL (“the Company”). These terms apply to each user and/or visitor to the Website and are governed by English law.
- Proprietor and proprietary information: Information on this Website is the property of the Company. The materials contained in this site are protected by copyright law. The contents of the Website are available to any user and/or visitor for personal reference only and may not be reproduced in any manner whatsoever either in whole or in part without the prior written permission of the Company, its authorized agents, or representatives.
- The Company reserves the right in its absolute discretion:
- to add to or remove any material from the Website or to amend, alter, redesign or change anything contained in or on it at any time; and
- to monitor, suspend, revoke, or otherwise limit access to the Website at any time.
- No warranties
- The use of this Website is at the visitor’s or user’s own personal risk. The Company does not warrant the content, accuracy, or veracity of any material or other information on the Website nor does it warrant that the Website is free from errors, faults, viruses, or other computer or data-corrupting or data-damaging material.
- The Website contains links to other sites or addresses on the web. External sites are not part of the Website and do not belong to the Company. The Company does not approve or endorse other websites nor is it responsible for their content.
- Descriptions of, or references to products, services, or publications within the Website do not constitute or imply their endorsement or recommendation in any way by the Company, its employees, or contractors. No reference in the Website to any specific product, process, or service by trade name, trademark, manufacturer, or otherwise, shall be used for advertising or product endorsement purposes.
- Exclusion of liability
- To the maximum extent permitted by law, the Company excludes liability for any loss, claim, damages, or any special, consequential, exemplary, or punitive damages (whether directly or indirectly incurred) of any kind arising out of or in connection with any visitor’s or user’s access to, or use of the Website, or any material thereon, whether based in contract, tort or whether negligent or otherwise, even in the Company has been advised of the possibility of such damage.